Patient Service Specialist
25
Jul 2023
Title
Patient Service Specialist
Location
Avon, Lorain, and Lakewood
Overview
This position is responsible for maintaining an efficient flow within the office while helping create a warm and welcoming environment for our patients both over the phone and face-to-face.
These individuals assist with duties including but not limited to scheduling patient appointments, updating insurance information and patient demographics, communicating between patients and physicians via phone and EMR system, and collecting copayments and patient balances.
Candidate Requirements
Education:
- High school diploma or equivalent
Experience:
- Must have an enthusiastic attitude and possess excellent customer service skills.
- Excellent communication/listening skills, and basic computer knowledge.
- Comfortable with patients with various needs and disabilities.
Benefits:
- Full & part-time positions available
- Private/family/woman-owned and operated
- Hours that promote a healthy work/life balance (no evenings, weekends or holidays!)
- Performance based pay
- Medical, dental, and vision insurance
- Competitive PTO package and 3 paid holidays
- Employer paid life insurance
- 401K after a year of employment
- Growth opportunities