Madalynn Herman

Patient Service Specialist

Primary Locations: Concord & Chesterland

Madalynn joined the Balance team in 2023, and in her role as Patient Service Specialist she is dedicated to working with our patients to ensure they have a warm and positive experience. Dealing with medical conditions and navigating healthcare systems can be a very stressful experience, which is why Madalynn takes pride in offering a smile as soon as patients step foot in our offices. 

A native of Painesville, Madalynn is proud to serve patients across her home region. In her free time, Madalynn enjoys working out, playing and coaching volleyball, painting, and reading.

Our Mission


To create a unique patient experience that blends hospitality and compassion with medicine and surgery within a contemporary yet warm environment that allows us to build relationships with our patients, clients and community. We are devoted to delivering a full range of modern and innovative solutions to our patients with a balanced approach to total wellbeing.